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Evotech Innovations – Standard Terms and Conditions of Sale

These Terms and Conditions ("Terms") apply to all sales and services provided by Evotech Innovations ("the Company") to its clients ("the Client"). By engaging in business with the Company, the Client agrees to the following Terms:

1. Scope

These Terms apply to the provision of domain registration, website hosting, computer services, and related IT support services provided by Evotech Innovations. Any deviation from these Terms must be agreed upon in writing and signed by both parties.

2. Precedence of Terms

The Client explicitly waives the application of its own terms and conditions, even if provided at a later stage. These Terms shall take precedence unless expressly agreed otherwise in writing.

3. Quotations and Orders

All quotations are valid for 14 (fourteen) days from the date of issue. Orders must be confirmed in writing (via email or signed proposal). A deposit of 50% may be required for larger projects prior to commencement.

4. Payment Terms

Invoices are payable within 21 (twenty-one) calendar days from the invoice date unless otherwise stated. Late payments will incur a fixed interest charge of 10% of the outstanding balance.

Good for Invoices must be paid in full before shipment can be arranged. 

Services may be suspended without notice if payment is not received by the due date.

If payment remains outstanding after 60 (sixty) days, the account may be handed over to a debt recovery agency. The Client shall be liable for all associated recovery and legal costs.

5. Tax and Withholding

The Client is responsible for any applicable taxes, including VAT or withholding taxes, in their respective jurisdiction. All invoices must be settled in full, and the Company will not accept deductions for foreign tax obligations.

6. Service Delivery and Obligations

The Company undertakes to provide services with due care and within agreed timelines. However, no specific results are guaranteed, and Evotech Innovations shall not be held liable for indirect losses, data loss, or third-party claims.

7. Domain and Hosting Policies

  • Domain registration is subject to availability and approval by the relevant registrar.
  • Hosting services may be suspended or terminated due to misuse, illegal content, or non-payment.
  • The Client is responsible for maintaining backups unless otherwise agreed upon in writing.

8. Client Responsibilities

The Client agrees to:

  • Provide accurate and timely information necessary for service delivery.
  • Offer timely feedback and approvals throughout project phases.
  • Maintain adequate security measures on their own systems, where applicable.

9. Complaints and Claims

All complaints or claims must be submitted in writing via registered mail to the Company’s registered address within 8 (eight) days of service delivery. Claims received after this period may not be entertained.

10. Intellectual Property

Unless explicitly agreed otherwise, all intellectual property developed by Evotech Innovations during the project remains the property of the Company until full payment has been received.

11. Limitation of Liability

Evotech Innovations shall not be liable for any indirect, incidental, or consequential damages. The maximum liability is limited to the total amount paid by the Client for the relevant service.

12. Termination

The Company reserves the right to terminate services or agreements if:

  • The Client breaches any of these Terms;
  • There is evidence of fraud, abuse, or service misuse;
  • Payments are not made in a timely manner.

13. Returns and Handling Fee

PLEASE NOTE: Any items returned for credit must be in their original packaging and in resalable condition. A 15% handling fee, calculated on the original invoice amount, will be applicable where relevant.
Cost of shipment will be applicable where relevant. 

14. Governing Law and Jurisdiction

These Terms shall be governed in accordance with the laws of South Africa. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in South Africa.

Updated: 11 May 2025

Website: www.evotechinnovate.co.za

Phone: +27 68 924 7662

Email: phillip@evotechinnovate.co.za